Information Exchange Package Documentation
OCJS launches “Enhanced Helpdesk” for LEOT Users
OCJS has launched an enhanced helpdesk for Law Enforcement Officer’s Toolkit (LEOT) users. Developed by OCJS, the LEOT is a software solution for Ohio law enforcement agencies in need of a records management system. LEOT customers can now request support over an Internet chat window.
With this new form of support, LEOT support staff can chat live with, as well as work on the user’s machine over the internet to fix the problem in full view of the customer. The LEOT is currently the most widely used law enforcement Records Management System (RMS) software in the state, with more than 390 users.